This qualification is aimed at individuals who wish to deliver scenario-based conflict management training. It is suitable for delivery across a wide range of sectors and is of particular benefit to those delivering training in a customer-facing role. It also meets the requirements of the Security Industry Authority (SIA) for those delivering the licence to practice qualifications which include scenario-based conflict management training. This qualification is assessed by a portfolio of evidence, a practical demonstration and a distance learning assignment total guided learning hours 30 (4 days)
Learners must be qualified teachers/trainers holding the Level 3 Award in Education & Training or similar equivalent qualification.
The Akona course will meet to the Awarding Bodies standard and will provide you with the qualification to deliver conflict management training.