Level 3 Award in the Delivery of Conflict Management Training

Level 3 Award in the Delivery of Conflict Management Training

Duration: 4 Days

Learners: 6-8

Course Description

Intended Audience

This qualification is aimed at individuals who wish to deliver scenario-based conflict management training. It is suitable for delivery across a wide range of sectors and is of particular benefit to those delivering training in a customer-facing role. It also meets the requirements of the Security Industry Authority (SIA) for those delivering the licence to practice qualifications which include scenario-based conflict management training. This qualification is assessed by a portfolio of evidence, a practical demonstration and a distance learning assignment total guided learning hours 30 (4 days)

Course Overview

Learners must be qualified teachers/trainers holding the Level 3 Award in Education & Training or similar equivalent qualification.

Course Competencies

The Akona course will meet to the Awarding Bodies standard and will provide you with the qualification to deliver conflict management training.

  • Understand models and theories of conflict management
  • Review current conflict management models
  • Design and the delivery of a scenario based lesson

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